Re: gaurds suck? drivers suck? nope...its Cityrail station staff that do!

[Anita Lukaszyk <neety@iprimus.com.au>]

Santosh Bhat wrote:
 
> <begin gripe>
> 
> Ok from a passenger or customer point of view, I think its the Cityrail
> station staff that are giving the railways a bad reputation.

Generally, yes.
 
> But, as for station staff! They don't know their trains, they don't know
> their stations, 

I know my trains, I know the stations. 

> they don't know how much to even charge! 

A lot of station staff don't actually sell the tickets, and therefore
would not have any idea what the prices are. 

> I was attending
> the cricket final at the SCG - a simple request to the staff at my local
> station "Is there a combined ticket to the SCG?" reply: "where's that?".
> Do they go out of their way to hire and then train complete idiots?

Not everyone is familiar with abbreviations. 
 
> Another recent experience highlights the uselessness of station staff.
> Three staff members sitting by the ticket gates, directing passengers to
> use the open wide gate rather than bother to push their electronic
> tickets in. Why bother buying a ticket at all when they actually WANT
> you to not show a ticket?

Central Station? :)
 

-- 
Anita Lukaszyk
neety@iprimus.com.au
http://www.ozemail.com.au/~neety