Blame the management if you really
have to because they're the ones stuffing up everything, not the front line
staff.
Of course this again shows
"economic rationalism" doesn't work.
Keith wrote:
You morons at City Rail seem to think that
you can treat your customers like
mindless idiots and keep us
paying passengers in the dark and when it suits
you, off load us
at any station of your choosing, change the service
destinations
and expect us to accept it as part of the service.
How about giving the Richmond line passengers a fair go for
once!
I really don't think calling CityRail staff morons
is going to help you at all. I know a few staff (some quite well BTW)
and from what I've seen, they try to do a good job.
--
Anita Lukaszyk
neety@ozemail.com.au
http://www.ozemail.com.au/~neety